DISCOUNT CODES & OFFERS
You may use a discount code if it has been issued or authorised by us for our Products. You are only be able to use them once per household.
Discount codes and gift cards may only be applied to future orders and cannot be exchanged or refunded for cash. Please check if there are time limits to the discount codes and gift cards as you may only have a limited period to use them. No change or credit will be given for unused portions of a gift card.
Discount Code Exclusions
Discount codes that are valid across positivekitchen.co.uk ("sitewide" discount codes) exclude the following unless stated otherwise:Discounted items, Gift vouchers, Products in existing special offers
Unless expressly stated otherwise, all discount codes/offers are subject to a maximum discount value equivalent to £1 per 1% discount (for example, a 10% discount is capped at a maximum discount of £10, a 20% discount is capped at a maximum discount of £20 etc.). From time to time and at our discretion, we may increase or decrease this cap for certain promotions.
We reserve the right to cancel discount codes at any time. We also reserve the right to reject discount codes and gift cards if we suspect any fraud.
I have forgotten to use my discount code, can I still receive the discount?
Unfortunately, once your order has been submitted we are unable to add discount codes or offers retrospectively.
How do I search for offers?
All our current offers and discount codes can be found on our home page. Please ensure you check the offer first before applying to your basket, as some offers are exclusive to a range of products. If you find an offer or discount code from any other source than our homepage we will not be able to refund you. If you forget to apply a discount code we will not be able to add this after you have placed your order.
How do I use a discount code?
Using a discount code is easy:
- Add the item(s) to your basket
- At Checkout enter your discount code in the box marked "discount code"
- Hit "Add" to apply the discount to your order
Please note that you can only use one discount code per order and you are not able to use them in conjunction with any other offers.
If you are having trouble redeeming your promotional or unique discount code, please log into your account and send us an email or call us straight away as discount codes have expiry dates. We will not be able to refund you the discount amount if the code was not applied to your basket or an attempt made to contact us.
We will not accept liability if discount codes or gift cards are lost, stolen or damaged.